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Please note that once a new regular version will be released – you will be able to update to it.

Mac: open /Users//Library/"Application Support"/ViberPC > find VoiceEngine.log file Let’s see if its desktop counterpart is as good as its mobile version. However, many people are not away Viber also has Windows and Mac versions which you can use to make free calls and send free messages. Open the app and double check that the problem you experienced still occurs on this version If the issue still occurs, click Open Logs Folder button in Viber header > scroll down to find VoiceEngine.log file Email this file to with the subject: : Log file for case 454463300Īlternatively, you can use the following paths according your system to open the folder containing logs: Viber is one of today’s most popular free text messaging and VoIP calling apps for Android and iOS. If you are unable to download the version by clicking on the link, please copy and paste the link into your browser. Please follow these instructions to download & Install the debug version of Viber form here: This version tracks and logs Viber’s activity so that we can analyze these logs to identify why the problem you’re experiencing is occurring. To do so we need you to install a debug version of Viber on both mobile and DT devices. We want to investigate this issue further. Thank you for reporting your issue to us. I logged this with Viber and after weeks, got this response!